Refund & Return Policy

This policy explains how returns, refunds, and exchanges are handled at Gaurika Strips Private Limited.

We aim to ensure a smooth and fair resolution process for all eligible customer requests.

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1. Eligibility for Returns

Customers may request a return within 7 days of delivery.

To qualify for a return:

• Product must be unused and unwashed

• Original packaging and tags must be intact

• Item must be in resellable condition

Certain products are not eligible for return, including:

• Innerwear and hygiene-related items

• Accessories marked as non-returnable

• Clearance or “Final Sale” items

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2. How to Initiate a Return

To start a return request:

• Contact us at 📧 info@stylcrate.com or 📞 +91 88001 23669

• Share your order details and reason for return

• Wait for confirmation and instructions from our team

Once approved, we will either arrange pickup or guide you through the return shipment process.

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3. Inspection Process

After receiving the returned product:

• The item will be inspected for eligibility

• You will be notified about approval or rejection of the return

Only approved returns will proceed to refund or exchange.

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4. Refund Processing

If your return is approved:

• Refunds will be issued within 3–5 business days

• The amount will be credited to the original payment method

• Processing time may vary depending on your bank or payment provider

Important notes:

• Shipping charges are non-refundable

• Refund timelines depend on external payment gateways

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5. Exchange Policy

Exchanges are available subject to stock availability.

If you prefer an exchange:

• Mention it clearly during your return request

• Replacement will be processed once the original item is received and approved

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6. Items Not Eligible for Return

The following items cannot be returned or refunded:

• Gift cards

• Personalized/customized products

• Items marked as “Final Sale”

• Hygiene or intimate-use products

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7. Return Shipping Responsibility

Return shipping arrangements may vary depending on the case.

In general:

• Customers may be required to send the product back

• In certain cases, pickup may be arranged by us

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8. Contact for Assistance

For any support related to returns or refunds:

📧 Email: info@stylcrate.com
📞 Phone: +91 8860021053

🏢 Address:
Shop No-103, First Floor
Vardhman Star Shop Mall
Sector 19, Faridabad City
Faridabad, Haryana – 121002, India